Common errors

Quick fixes for app/website issues.

App not opening / crashing

• Restart your phone.
• Update the app to the latest version.
• Clear cache (Android) and retry.

Website slow or not loading

• Try a different network.
• Disable VPN and test again.
• Clear browser cache/cookies.

Security warning

• Do not proceed if a browser warns about certificate problems.
• Verify the correct domain and use official sources.